Approach
How an engagement works
One method, scaled to the size of the problem. It exists to do a single thing well: connect a business outcome to the KPI that tracks it and the process step that moves it — then use that connection to drive the work.
The method
Five steps, in order
Baseline
Establish current performance from your own operating data — not from assumption or anecdote. Before any recommendation, everyone agrees on where things actually stand today.
Define the KPIs
Agree the small set of metrics that genuinely map to the business outcome. A good KPI changes a decision when it moves; a vanity metric does not. We keep the set small and honest.
Diagnose
Trace where the process breaks the KPI, and why. This separates root causes from symptoms — so effort goes to the steps that actually move the number, not the ones that are simply easiest to change.
Redesign
Rebuild the process to move the metric. Changes are specific, sequenced, and each carries a cost-benefit case — so leadership can decide what to do with full sight of the trade-offs.
Sustain
Put the measurement and governance in place to keep the gain after the engagement ends. Improvement that depends on the consultant staying is not improvement — it is a dependency.
How recommendations are made
Standards-aligned, decision-ready
Recommendations map to recognized frameworks where it adds rigor and shared language — COBIT, DAMA-DMBOK, ISO 8000, ITIL 4, and TOGAF — rather than to a proprietary methodology you would have to take on faith.
Deliverables are built for the people who have to decide. That means:
- The recommendation comes first; the background and reasoning follow it.
- Every recommendation carries a cost-benefit framing — what it takes, what it returns.
- Every risk is named with a proposed treatment, never raised and left open.
- Each artifact ends with a clear decision to make or a defined next action.
Engagement model
An independent consultant, working at your level
Ronin Consultants is an independent practice engaged on a 1099 basis. That means senior, hands-on involvement without the overhead of a large firm — and the independence to give you a direct read, including the parts that are inconvenient.
Engagements are scoped to a defined outcome. If a smaller piece of work would answer your question, we will say so.
Ready to put a number on it?
Bring the outcome you need to move. We will show you how this method would approach it.